Our Promise to You Starts After the Wall Is Installed

Our job is not finished when your wall is delivered. For a big purchase like a sound proof folding partition, you need to know the company will support you in the future. In Europe and America, good service is just as important as a good product.

At Egood, we are proud of our customer service. We want to be your partner for many years to come.

We start with a clear and simple one-year warranty. This warranty is our promise to you. It covers the main working parts of your folding sliding partition, like the track, the wheels, and the frame. If there is a problem with any of these parts in the first year because of how we made it, we will fix it. We will send you the new parts you need for free. It is a simple, honest promise.

We also make it very easy to get help. We have a professional customer service team that can speak English and other languages. You can contact us by email or by online chat. When you have a question about your folding acoustic partition, we will answer you very quickly. Our goal is to give you a clear plan to help you within 24 hours.

We also think about the very long term. What if you need a part in 5 or 10 years? Because we are the factory, we keep records of every folding partition wall sliding system we make. We also keep a stock of spare parts for all our models. This means you can always come back to us. If you need a new handle or a new seal, we can find the exact right part for your wall and send it to you. Your soundproof folding partition will never be out of service because of a small part.